Privacy policy

Your trust in the correct handling of your data is an important prerequisite for the success of our offer. We at Metaliance ISP Systems e.k. therefore attach great importance to data protection. The collection, processing (data storage, modification, transmission, blocking and deletion) and use of your data is carried out in compliance with the applicable data protection regulations.

With this privacy policy, we would like to inform you about how your data is processed when you use our website at www.metaliance.de.

The responsible body within the meaning of the data protection laws is

Metaliance ISP Systems e.k
Friedrichstrasse 114a
10117 Berlin

Phone: +49 (0)30513008190
Fax:+49 (0)30513008199
eMail: info(at)metaliance.de

Collection of general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content requested by you and is mandatory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our Internet presence and the technology behind it.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard disk. This automatically provides us with certain data such as IP address, browser used, operating system via your computer and your connection to the Internet.

Cookies cannot be used to start programs or transfer viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable the correct display of our web pages.

Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

To deactivate cookies in your browser, we have linked to the help pages of the most common browsers.

Opera -> http://help.opera.com/Linux/9.01/de/cookies.html

Firefox -> https://support.mozilla.org/de/kb/Cookies-blockieren

Google Chrome -> https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=de

Internet Explorer -> https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Registration on our website

When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Provision of chargeable services

We request additional data for the provision of chargeable services; the following data is collected and stored by us.

  • First name and surname
  • E-mail address
  • Phone number
  • Street, house number and town

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods via HTTPS.

Data encryption

In order to protect your data on our systems against unauthorized access, personal data is stored in encrypted form on our systems.

Data location

In order to protect your data, we use our own technology in our own technology areas and are based exclusively in Germany.

Newsletter

When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers can also be informed by e-mail about circumstances relevant to the service or registration.

We require a valid e-mail address for effective registration. We use the “double opt-in” procedure to check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the newsletter order, the sending of a confirmation e-mail and the receipt of the reply requested. No further data is collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your wish to do so using the contact option provided at the end of this data protection notice.

Contact form

If you contact us by e-mail or via the contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

Deletion or blocking of the data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods stipulated by law. Once the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Use of Matomo ( formerly Piwik )

This website uses Matomo, an open source software for the statistical analysis of visitor access. Matomo uses so-called “cookies”, text files which are stored on your computer and which enable your use of the website to be analyzed.
The information generated by the cookie about your use of the website is stored on our server https://piwik.metaliance.de.
The IP address is anonymized immediately after processing and before it is stored. You have the option of preventing the installation of cookies by changing the settings of your browser software. We would like to point out that not all functions of this website may be available if this setting is made.

You can decide whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data.

Use of script libraries (Google Webfonts)

We use font libraries and font libraries such as Google Web Fonts(https://www.google.com/webfonts/) on this website to display our content correctly and graphically appealing across browsers. Google web fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content will be displayed in a standard font.

Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – but currently also unclear whether and, if so, for what purposes – that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Your rights to information, rectification, blocking, erasure and objection

You have the right to receive information about your personal data stored by us at any time. You also have the right to correct, block or, apart from the prescribed data storage for business transactions, delete your personal data. Please contact our data protection officer. You will find the contact details below.

To ensure that data can be blocked at any time, this data must be kept in a lock file for control purposes. You can also request the deletion of the data if there is no statutory archiving obligation. If such an obligation exists, we will block your data on request.

You can make changes or withdraw your consent with effect for the future by notifying us accordingly.

Changes to our privacy policy

We reserve the right to amend this privacy policy from time to time so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.