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Customer Center

Privacy Policy

Information on handling your personal data
Status: December 2024

Your trust in the correct handling of your data is an important prerequisite for the success of our service. Therefore, we attach great importance to data protection.

The collection, processing and use of your data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

1. Data Controller

Metaliance ISP Systems e.K.

Owner: Marcel Zaiser

Friedrichstraße 114A, 10117 Berlin

Phone: +49 (0)30 513 008 190

Email: info@serverdiscounter.com

2. Collection of General Information (Server Log Files)

When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the technical provision and optimization of the website)

3. Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. In no case will the data we collect be passed on to third parties or linked to personal data without your consent.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest) for technically necessary cookies; Art. 6 para. 1 lit. a GDPR (consent) for optional cookies

4. Web Analytics with Matomo

We use Matomo (formerly Piwik) on our website, an open-source software for statistical analysis of visitor access. Matomo uses cookies that enable analysis of website usage.

The information generated by the cookie about your use of this website is stored on our own server in Germany. The IP address is anonymized before storage. With the help of Matomo, we are able to collect and analyze data about the use of our website by visitors. This allows us to determine when page views were made and from which region they come.

Provider: Self-hosted on piwik.metaliance.net

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in analyzing user behavior to optimize the website)

5. Meta Pixel (Facebook)

We use the Meta Pixel (formerly Facebook Pixel) on our website. This is an analytics tool from Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta").

The Meta Pixel allows us to track user behavior after they have been redirected to our website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook advertisements for statistical and market research purposes.

The collected data is anonymous for us and does not allow us to draw conclusions about the identity of users. However, the data is stored and processed by Meta, so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.

Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland

Legal basis: Art. 6 para. 1 lit. a GDPR (consent)

More information: Meta Privacy Policy

6. Registration on Our Website

When registering to use our personalized services, some personal data is collected, such as name, address, contact and communication data such as phone number and email address.

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment)

7. Provision of Paid Services

To provide paid services, we request additional data: first and last name, email address, phone number, street, house number and location, payment information.

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment)

8. Data Security

SSL Encryption

To protect the security of your data during transmission, we use encryption methods via HTTPS that comply with the current state of the art.

Data Location

To protect your data, we rely on our own technology in our own data centers. We exclusively use locations in Germany. Your data never leaves German territory at any time.

9. Newsletter

When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. For effective registration, we need a valid email address. To verify that a registration is actually made by the owner of an email address, we use the "double opt-in" procedure.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent)

10. Your Rights

You have the following rights with regard to personal data concerning you:

  • Right to Information (Art. 15 GDPR)
  • Right to Rectification (Art. 16 GDPR)
  • Right to Erasure (Art. 17 GDPR)
  • Right to Restriction of Processing (Art. 18 GDPR)
  • Right to Data Portability (Art. 20 GDPR)
  • Right to Object (Art. 21 GDPR)
  • Right to Withdraw Consent (Art. 7 para. 3 GDPR)
  • Right to Complaint (Art. 77 GDPR)

Questions About Data Protection?

Email: info@serverdiscounter.com

Phone: +49 (0)30 513 008 190

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